Turn Customer Messages into Organized, Actionable Conversations

TQRHub brings customer conversations from multiple messaging and social channels into one shared dashboard. Organize enquiries by topic, route them to the right team, and maintain a complete customer history.

A multi-channel customer conversation platform—currently supporting WhatsApp Business and Facebook Messenger.

[PrimeDesk/TQRHub] Portrait - System Overview (Simplified) - 1

  • One Inbox for Customer Conversations

Bring customer messages from supported communication channels into a single team dashboard.

  • Keep Every Enquiry Organized

Separate sales, billing, shipping, and support enquiries into independent threads—even when they come from the same customer.

  • Route Messages to the Right Team

Automatically direct conversations to the appropriate department or agent based on their category.

  • Turn Conversations into Workflows

Assign enquiries, add internal notes, track progress, and close conversations when they are resolved.

  • Build a Complete Customer History

Maintain customer information and conversation records so every team member has the context needed to respond effectively.

  • Connect the Channels Your Customers Use

TQRHub currently integrates with WhatsApp Business and Facebook Messenger. Its channel-based architecture is designed to accommodate additional messaging platforms as they are introduced.

Turn Customer Messages into Organized, Actionable Conversations

TQRHub brings customer conversations from multiple messaging and social channels into one shared dashboard. Organize enquiries by topic, route them to the right team, and maintain a complete customer history.

A multi-channel customer conversation platform—currently supporting WhatsApp Business and Facebook Messenger.

  • One Inbox for Customer Conversations

Bring customer messages from supported communication channels into a single team dashboard.

  • Keep Every Enquiry Organized

Separate sales, billing, shipping, and support enquiries into independent threads—even when they come from the same customer.

  • Route Messages to the Right Team

Automatically direct conversations to the appropriate department or agent based on their category.

  • Turn Conversations into Workflows

Assign enquiries, add internal notes, track progress, and close conversations when they are resolved.

  • Build a Complete Customer History

Maintain customer information and conversation records so every team member has the context needed to respond effectively.

  • Connect the Channels Your Customers Use

TQRHub currently integrates with WhatsApp Business and Facebook Messenger. Its channel-based architecture is designed to accommodate additional messaging platforms as they are introduced.

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